Terms of Service

The service

GrooveHound shows current eBay Australia listings for vinyl records. With an account you can keep a watchlist and receive emails when a matching copy from an Australian seller appears. The free plan allows up to 3 watches and a daily digest email. The paid plan (A$4.99 a month or A$39 a year) allows up to 50 watches, an email after each price check that finds a new match, and limits on price, condition and pressing.

Your account

You sign in with a link sent to your email address, so keep access to that mailbox secure. One account is for one person. You can delete your account at any time from your watchlist page.

Alerts are a convenience, not a guarantee

We check eBay Australia every 4 hours. Alerts can arrive late or be missed, and a listing can be matched to the wrong record because matching is automatic. By the time you read an alert a listing may have sold, ended or changed price. We do not sell records and are not a party to any purchase: when you buy, you deal with the seller on eBay under eBay’s terms. Always check the listing before you buy.

Paid plan

• Prices are in Australian dollars and include GST where GST applies.
• Payment is taken by Stripe. The plan renews automatically each month or year until you cancel.
• You can cancel at any time from your watchlist page (Manage billing). Paid features continue until the end of the period you have paid for. We do not refund the unused part of a period, except where the law requires it or you were charged in error.
• If we change the price, we will email you at least 30 days before it applies to your next renewal.

Tips

Leaving a tip is entirely optional. A tip is not a donation to a charity, does not buy any feature, advantage or higher limit, and is not tax-deductible. Tips are paid on a page run by an outside payment provider. We do not refund a tip except where the law requires it or you were charged in error.

Fair use

Do not use automated tools to search the site or the watchlist, try to get around plan limits, or use the service in a way that harms it or other people. We may suspend accounts that do.

Other people’s content

Listings, photos and trademarks belong to eBay and the sellers, and record catalogue data comes from Discogs. GrooveHound is not affiliated with or endorsed by eBay or Discogs.

Your rights and our responsibility

Our services come with guarantees that cannot be excluded under the Australian Consumer Law, and nothing in these terms excludes them. Subject to that, and to the extent the law allows, we are not liable for indirect or consequential loss, or for missed, late or inaccurate alerts, and our total liability for the service is limited to the amount you paid us in the 12 months before the claim.

Changes and law

We may change these terms; the date above shows the latest version, and we will email paid subscribers about material changes. These terms are governed by the laws of Queensland, Australia.